Multi-channel strategy workshop
The Kony Multi-Channel Assessment Workshop helps your organization assess, define, and tailor the enterprise mobility strategy most effective for your business.
- Assess your business needs and business-to-IT delivery alignment
- Identify and prioritize use cases
- Evaluate the economics of multi-channel deployments
- Gauge technology investments
- Manage innovation, change, and processes
Multi-Channel Center of Excellence implementation
Leverage proven expertise to build your own Multi-Channel Center of Excellence with our mobile consulting services.
- Reduce costs and ensure value with centralized governance and agility
- Improve predictability and visibility
- Sustain velocity across the development continuum
- Eliminate transformational debt
- Manage customer-centered innovation
App development and deployment consulting
Design, develop, deploy, and manage your apps with expertise gained from over 250 enterprise implementations. Kony’s app development and app deployment consulting services empower you to:
- Optimize all stages of the software development lifecycle (SDLC), including requirements gathering, design, development, deployment, and app management
- Create comprehensive application blueprints for faster, more effective projects at lower cost
- Design device-optimized UI/UX that delights users and exceeds business goals
- Choose the deployment option that makes sense for your business
- Trust in proven, industry-leading best practices and methodologies
Kony Multi-Channel Assessment Workshop
The Kony Multi-Channel Assessment Workshop helps your organization assess, define, and tailor the multi-channel strategy most effective for your business.
Optimal business-IT alignment
Ensure that everyone involved in your multi-channel initiative is engaged and on the same page. With the Multi-Channel Assessment Workshop, you will:
- Identify business processes and challenges where a multi-channel approach can help
- Clarify roles and responsibilities across business units
- Define objectives, timelines, and budgets
- Explore options for transforming existing practices through the multi-channel lens
- Develop a business case highlighting recommendations, benefits, and strategic goals
Use case identification and prioritization
Define and prioritize detailed use cases to drive your multi-channel vision.
- Discover areas of greatest opportunity and risk
- Break down business processes by use case, potential features, and benefits
- Calculate current and future benefit potential in real dollars
- Prioritize next steps based on benefit potential and estimated development effort required
ROI deep dive
Learn how a strategic multi-channel initiative can impact your company’s bottom line. Economic analyses include:
- Pre-tax annual benefits by business unit, benefit type and/or use case
- Potential for one-time benefits
- NPV, ROI, payback period, and projected future cash flow
- Value-based deployment roadmap
Centralized multi-channel strategy
Keep up with the ever-increasing number of digital channels by creating a Multi-Channel Center of Excellence (McCoE) in your organization. Through this intensive long-term program, your business will:
- Establish a centralized organization that connects key stakeholders across the enterprise to enable rapid and sustainable multi-channel technology delivery
- Develop a roadmap that moves from a “net new” project model to a “reuse maximized” model that focuses on multi-channel feature/function from the outset
- Adopt centralized processes, policies, and governance to transform existing practices for maximum strategic benefit
- Define and develop an operational model that focuses on best practices and continuous improvement across all digital channel disciplines and SDLC phases.
- Deliver business functions to customers where they need it, without compromise
Reduced transformational debt
IT departments and businesses regularly approach and fund new projects as “net new”. In many cases, the absence of reuse potential drives transformational debt because this work is performed in silos for each and every digital channel. As part of defining your McCoE, Kony experts will demonstrate how you can leverage shifts in approach to reduce this debt and eliminate it over time, including:
- Reducing technical reactivity
- Improving success criteria and measurement
- Centralizing governance and visibility across the enterprise development continuum
- Focusing on feature/function versus a single app for a single digital channel
- Understanding the value of a holistic approach using a single platform and codebase
Faster results, lower costs
Stay on budget, increase velocity, and meet stakeholder expectations with the McCoE approach. The McCoE empowers you to:
- Introduce visual and functional prototypes in the alignment phase, prior to estimation
- Increase automation to standardize development phase acceptance
- Assess existing features/functions before creating net new
- Reduce maintenance costs through component consolidation and active governance
- Leverage a single commodity language and platform stack across all digital channels
App delivery services
Design, develop, deploy, and manage your apps with expertise gained from over 250 enterprise implementations.
Comprehensive application blueprints
Gather requirements, define scope, and rapidly create wireframes, prototypes, and specifications with our in-depth application blueprint service.
- Achieve tight business-IT alignment for enhanced stakeholder confidence
- Provide clear direction for the development team, preventing future setbacks
- Build and test functional modules and workflows
- Decrease development, UAT, and deployment cycles
- Lower costs and increase efficiency by front-loading resources
Expert UI/UX guidance
Create gorgeous user-friendly apps with guidance from our app design team. Services include:
- Guidelines for optimizing your multi-channel experience across devices and OSs
- Recommendations for the most effective paths to your business goals
- Collaboration with your creative professionals to guarantee on-brand results
- Easy-to-use widget management
- Shareable prototypes that all stakeholders can test and review
Public Cloud
- Register for a free Kony account and launch any of our cloud services within minutes
- Invite other users to your account and manage their access to each of your cloud services
- Securely integrate your Kony back-end services with your enterprise data center
- Utilize our business intelligence services to view analytics and reports
- Grow your environment automatically through elastic scaling
Managed Private Cloud
- Run in a dedicated environment tailored to your specific requirements
- Utilize Kony Support to manage your environment and releases
- Choose from virtual private cloud or dedicated physical hardware options
- Create a secure VPN connection to your enterprise data center
- Set your own maintenance windows to apply patches and upgrades
On-premise
- Deploy completely on premise in your own enterprise data center
- Maintain complete control of system access, patches, and upgrades
- Leverage Kony Support for assistance at any step along the way
Proven processes and best practices
All Kony Consulting services rely on experience and methodologies gained from hundreds of enterprise implementations. Our best practices cover:
- Requirements gathering, prioritization, and scope creep reduction
- UI, UX, and design for multiple channels
- Development, coding, and device optimization
- QA, UAT, deployment, and implementation
- Change management and communication plans
Find the right partner – in your backyard or across the globe
Realize your mobility vision with app consulting services from trusted global partners that understand your specific needs. Kony’s partner network includes:
- 7000+ trained and Kony-certified developers and omni-channel experts
- 100+ system integration (SI) partners across 35 countries
- 18 of the top 20 global SI partners: Accenture, AT&T, Capgemini, Cognizant, HP, Infosys, Wipro, and more
- A vast ecosystem of regional SI partners: Collabera, Congen IT, KBQuest, Pariveda, Sybven, Quinscape, Resource IT Solutions, and more
What's Next
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