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Kony Retail Banking:
Offer your customers an exceptional mobile banking experience

Deliver a unified and personalized customer experience across any mobile, tablet, desktop or wearable device–anytime, anywhere.

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Deliver great mobile banking experiences across any device with full-featured mobility solutions

Our solution enables banks and credit unions to provide:

  • Personalized, differentiated mobile banking experiences: Retain, attract and engage customers and members—anytime, anywhere
  • Targeted campaigns: Drive new revenue streams with customized campaigns
  • Security and compliance: Advanced security features ensure data and transactions are safeguarded

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Personalized mobile banking

Extend your personal financial management solution to all device channels and enable users to perform all of today’s essential banking functions without visiting a branch.

  • Check account balances and details for all product types including checking, savings, mortgage, credit cards, and brokerage
  • Search and filter transactions such as deposits, transfers, bill payments, and more
  • Apply for and open new accounts
  • Set up and schedule transfers, bill payments and person-to-person (P2P) transfers
  • Deposit checks remotely using the built-in device camera
  • Receive alerts and notifications
  • Search ATMs or branches using address or device GPS
  • Send secure feedback, compliments, and complaints to the bank or credit union

Targeted campaigns

Build personalized campaigns that engage customers across channels and activities:

  • Target customer/member segments with personalized campaigns 
  • Manage timing and deployment of campaigns and advertisements
  • Leverage intuitive management dashboards to track campaign success 
  • Promote merchant rewards and offers
  • Support personal finance campaign strategies
  • Audit changes to mobile banking campaigns

Security and compliance

Provide a completely secure mobile banking environment to mitigate risk and encourage user adoption:

  • Support industry-wide mobile banking app best practices such as device registration, SSL encryption and session time-outs along with secure coding and ethical hacking practices
  • Enable two-factor authentication using challenge/response system (with hardware or software tokens)
  • Generate one-time password (OTP) based on pre-defined rules
  • Keep sensitive data behind firewall and off devices
  • Flexibility to support the unique standards of each institution

Seamless integration

Leverage the Kony Mobility Platform to unlock information in existing systems and integrate with current processes and infrastructure:

  • Connect to your existing systems via web services or proprietary connectors to drive multi-channel experiences.
  • Integrate with banking service providers, including RSA for security, Mitek for bill image capture, Cachet for check deposit, CashEdge for P2P payments, FiServ’s CheckFree for Payments, and Yelp for ATM/Branch finder.
  • Easily connect to any identity provider
  • Orchestrate workflows with multiple systems and datasets to deliver a unified user experience

Omnichannel experience

Deliver personalized, differentiated experiences across all device types:

  • Built from the ground-up to support multiple device types (phone, tablet, desktop web, wearables)
  • Consistent, optimized workflow experience on any device
  • Provide distinct user experiences by channel, locale or environment

Demo the Kony Retail Banking solution

 

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