Carefully defining and appropriately staffing the key roles is critical for success. Part of the staffing exercise is leveraging Kony best practices to clearly define roles, responsibilities and authority across the team. The focus is on ensuring that the correct skills are aligned with the roles and responsibilities needed for effective app delivery.

AppFactory People

Typically, Kony Experts would participate in the initial AppFactory implementation phases and would do knowledge transfer to the client's team as they gain experience with the approach and technology. A wide range of staffing mix options are possible including 100% customer staff, ongoing Kony involvement or transition to some SI or business partner staffing.





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