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The City Of The Hague improves enforcement services with new mobile app


“It’s helpful when we can use apps that allow us to instantly direct our people without having to provide instructions on paper. With the app, they carry their work along with them; it makes it a lot easier for them to do their work. And we can assess where they are, what they have done, and then use that data when allocating resources for the following day.”

- Dorothée Meijer, Head of the Enforcement Agency, City of The Hague



“The goal was to make work much easier and more efficient, giving us fewer administrative tasks to perform. With the new process, they accomplish the same goals with only about 10% of the administrative work that was required previously.’”

- Johan Ter Schegget, Digital Solutions Advisor, City of The Hague


For a city to have more bicycles than people means less pollution, fewer traffic fatalities, and a fitter population. Yet in the City of The Hague, with an estimated 1.1 bicycles for every resident, it also means that some bikes will turn up abandoned, wrecked, or parked in a random spot rather than stored properly on one of the city’s many public bike racks.

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The Solution

  • App utilizes mobile technologies such as barcode scanning, camera, and geolocation to replace an unreliable paper ticketing system
  • Moving to a Kony mobile solution cut administrative work by 90%

Visualize the possibilities

Kony Visualizer is an integrated, intuitive development environment for building fully native mobile and web applications across phones, tablets, wearables and desktops – all from a single code base. Download Kony Visualizer Starter Edition – free forever!

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