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Irish Electricity Distribution Utility Plugs Into Kony to Power Its Mobile Strategy

 

“We turned to Kony to help mobilize our field services because data is very important in our industry and Kony’s solutions ordered the data synchronization we needed.”

- Eugene O’Sullivan, Networks Mobile Programme Manager, ESB Networks

 

 

“With the old hand-held devices, a technician initiated the synchronization process manually, and it would take 5 to 6 minutes to complete. During that time, the devices could not be used for anything else. With the new MyWork app, synchronization takes a second or two, and the process runs in the background. That’s a massive performance improvement from a user perspective.”

- Eugene O’Sullivan, Networks Mobile Programme Manager, ESB Networks

 

 

Transform your field service organization with Kony Field Service Solution

Kony’s Field Service solution has everything you need to mobilize field services by incorporating mobile apps, wearable and IoT options with multiple business scenario models such as scheduled break & fix, facility maintenance and direct consumer driven service.

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